PRIVACY POLICY

What are cookies? 

These are files saved on your computer, tablet or cell phone when you visit a website. We use cookies to make the website work better and to improve our services. The cookies used are classified as necessary , first-party , third-party and advertising .   

Necessary cookies  

They enable core functionalities such as security, network management, and accessibility. They may be collected and stored as soon as you start browsing or when you use a feature that requires these cookies.   

First-party cookies  

They are saved on your device directly by our website and without them you will not be able to browse the website and use its features, so they cannot be deactivated. Among these types of cookies, we use the following: 

• Temps

  They are session cookies, so they are temporary, that is, they expire when you close your browser or when the session ends. Their purpose is to establish control over language and security during the session  

• Persistent

  They remain on your hard drive until you delete them or your browser does so, depending on the cookie's expiration date, as all persistent cookies have an expiration date written into their code, with varying durations. Their purpose is to collect and store information about the use of cookies on the website 

 

Third-party cookies or analytical cookies 

These are cookies saved on your device, not by our website, but by third parties, such as analytical systems (Google Analytics, for example). The purpose is to collect information about how you use our website, and this helps us with analysis and improvements. Among these types of cookies, we use the following: 

• Temps

  They are session cookies, so they are temporary, that is, they expire when you close your browser or when the session ends. Their purpose is to collect information about how you use the website, for example, the pages you visit and the links you click on. None of this information can be used to identify you and its sole purpose is to enable analytics and improve the functions of our website.  

• Persistent

  They remain on your hard drive until you delete them or your browser does so, depending on the cookie's expiration date, as all persistent cookies have an expiration date written into their code, with varying durations. Their purpose is to collect information about how you use the website, for example, pages you have visited and the links you have clicked. None of this information can be used to identify you and its sole purpose is to enable analytics and improve the functions of our website. 

 

Advertising cookies 

They are also created by third parties, with the aim of personalizing the advertisements displayed, according to your tastes, preferences and navigation on our website, as well as displaying advertisements on third-party websites.  Except for necessary cookies, you can disable others by changing your browser settings. However, this may affect the functioning of our website. Here's how to do it in each browser: Chrome  Firefox  Microsoft Edge  Internet Explorer    For more information about third-party cookies, visit:  Google Analytics   

Privacy Policy 

This privacy policy document explains how your information and data will be collected, used, shared and stored by our systems.  Acceptance and consent to this policy will be made when you access or use our website, application or our services. This will indicate that you are aware of and fully agree with how we will use your information. 

• What information do we collect? 

In addition to the data saved by cookies, we collect other personal information when you fill out a contact form on our website, such as name, email, contact telephone numbers, home/work address, CPF/CNPJ, date of birth, marital status, photo , age and sex.  We may also collect sensitive data from you when you provide us with information about sexual orientation, race and political opinion.  This data is used to enable features in our environment, send notifications and communicate about topics in which you may be interested. 

• How do we use your data? 

Maintaining your privacy is paramount to us. Therefore, all your data and information are treated as confidential and we will only use them for the purposes described here and authorized by you. Therefore, through this policy, you agree to provide us with your data to: 

• Allow access to features and functionality in our applications 
• Send alerts, notifications and general updates 
• Communicate about products, services, promotions, news, updates, events and other topics in which you may be interested 
• Personalize services so that they increasingly adapt to your tastes and interests 
• Generate analytics and statistics to improve your customer experience 
• Better understand your behavior and build behavioral profiles 

Occasionally, we may use your data for purposes not foreseen in this policy, but rest assured, as they will be within your legitimate expectations and the processing of the information will be carried out with your prior authorization. 

• Information Sharing 

We may share your personal and sensitive data with commercial partners, advertisers, sponsors and service providers, whenever possible anonymously, in order to preserve your privacy.  We may provide data and information about you, including your interactions, if this is requested by law – an action necessary for us to comply with national laws – or if you expressly authorize it.  Your data provided is confidential, whenever possible it will be encrypted and only authorized people will have access. The use of this data will be in accordance with this policy. We will use all possible means and market practices to guarantee the security of our systems and your data. Our servers are protected and controlled to ensure security and can only be accessed by authorized people.  However, it is important to inform you that we cannot completely guarantee that all your data and information on our platform will be free from unauthorized access if you share it with other people. You are solely responsible for keeping your access credentials in a safe place and using good password practices to prevent any unauthorized access. You agree to notify us immediately of any unauthorized use of your account.  At any time you can request a copy of your data stored in our systems. We will only keep this information for as long as it is necessary for the purposes described in this policy, or as long as it is necessary to maintain our company's legitimate interests. 

• Data deletion 

All collected data will be deleted from our servers when you request it, via a free and easy procedure, or when it is no longer necessary or relevant to our company, unless there is any other reason for its maintenance, such as any legal obligation to retain data. data or need for preservation to protect our company’s rights. 

• Update of the privacy policy and use of personal data 

Our company reserves the right to change this policy as often as necessary, aiming to provide you with more security and convenience, increasingly improving your experience.   Therefore, visit our privacy policy periodically. To make things easier, we indicate at the beginning of the document the date of the last update. If relevant changes are made, which require new authorizations, we will publish a new privacy policy, again subject to your consent.  Therefore, through this policy, you expressly agree to the collection, use and sharing of this data under the terms established here.